New Funding To The IRS Massively Increases Responsiveness Of IRS To Taxpayers

Happy Tax Day! While no one is ever excited to be calling the government regarding tax questions, sometimes, you need help from the IRS. The Inflation Reduction Act, signed by President Joe Biden in 2022, increased funding for key aspects of the IRS. As a result, the averge call wait time has been reduced from 27 minutes in 2022 to 4 minutes in 2023, and the percentage of people speaking to an actual human has increased from 15% to 87% over the same period. 2 million more calls were answered in 2023 than 2022. It may not be exciting, but there is something to be said for basic competence.

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